This notice was sent February 12, 2025, to patients with in-person appointments February 13, 2025:

Hello,

We're writing because you currently have an in-person appointment scheduled for tomorrow, February 13, 2025.

Our current plan is to follow the Toronto District School Board (TDSB).

If TDSB schools are closed tomorrow, our clinics will be closed for in-person appointments.
If TDSB schools are open tomorrow, our clinics will be open.

If our clinics are closed for in-person appointments:

for most appointments, please work on the assumption that your physician will call you at approximately your scheduled appointment regardless. Please pick up phone calls from blocked or unknown numbers. Many physicians will have children at home though, so if you aren't eventually called, please simply book another appointment. Everyone will be doing their best in the circumstances.
if your concern likely cannot be handled by phone, please reschedule your appointment instead. There will be no late cancellation fees of course.
for intake appointments, you will unfortunately need to book a new intake appointment. We understand it may have been hard to book your intake appointment, and we apologize for the inconvenience. Please go back to the invitation email, and schedule a new appointment at a time convenient for yourself.

Should the clinic indeed be closed, we will be posting a message on our website and will work to send out further messages as soon as possible. Please do not wait for these updates to be made though - if TDSB schools are closed, we will be closed. If TDSB schools are open, we will be open.

Sincerely,
Your Magenta Health Admin Team