IMPORTANT Update for Patients of Dr. Heather Sherwin

A version of the following message was circulated electronically on June 7, 2023.

I have good news to share with you!

As you are all aware, I have been searching for a physician to take over the remainder of my practice permanently as I want to ensure everyone continues to have a family doctor. This has not been an easy or quick process.

Dr. Alessandra Pizzolato, who has been managing your care since May 1st, has graciously agreed to remain as your permanent family physician. She will be officially taking over my practice as of August 1, 2023.

Starting immediately, you can use Dr. Pizzolato’s booking link to book your appointments with her.

There is nothing else that you will need to do differently due to these changes. Continue to contact the clinic and your family doctor as you always have. The clinic will be handling all the changes in the background for you, and I’ll be working with Dr. Pizzolato to transfer over your care.

I want to thank you for your patience while I worked to find a new family physician over the past year. I wish you good health and all the best for the future.

*** Additional information from Magenta Health ***

  • The pandemic has given rise to more changes in life situations among physicians, just like in the rest of the community. We’re doing our best to arrange a replacement physician where possible - we are grateful that Dr. Pizzolato is available to take over permanently to ensure continuing care.

  • We won’t be able to accommodate requests for a family doctor other than Dr. Pizzolato, inclusive of requests for a male physician, or to switch clinics. There is already a significant shortage of family physicians in the community and a very long waiting list of patients attempting to book intake appointments with us.

  • Should you decide to transfer to a completely different physician outside of Magenta Health, please request your medical records by contacting us directly: https://www.magentahealth.ca/request-for-medical-records