CLOSING THE LOOP ON MEDICAL RESULTS

We’re excited to share that we’re beta-testing a new tool (built in-house!) to track and audit the receipt of medical results and to “close the loop” with patients. Imagine the tracking codes you get when you order online, but for medical information!

During this beta-test, Dr. Marco Lo and Dr. Priscilla Che are only tracking certain samples collected in-clinic. These patients are then sent a special link containing a tracking code so that they can check on the status of the sample, such as whether results have been received or reviewed.

The plan is to expand this over time to more physicians, more patients, and eventually, every piece of medical information that we expect to receive, whether it’s for medical tests, requests for old medical records, or even reports from specialists.