Uninsured Services and subscription

This page provides information about uninsured services and fees, the option for annual subscription, as well as how to pay your invoice.

  • Magenta Health has implemented a policy that requires all physicians within the clinic to invoice their patients for the uninsured services they provide.  The fees collected are directed solely into relieving administrative burdens, both for your physician, and our staff, to secure a long-standing foundation for the Magenta Health team. To learn more about why the clinic requires your physician to invoice for uninsured services, review our blog post on Uninsured Services and Fees.

    The typical cost of such services are enumerated below and are set in line with the guidelines set by the Ontario Medical Association (OMA) and the College of Physicians and Surgeons of Ontario (CPSO).

  • Physicians at Magenta Health are committed to helping patients with all of their health care needs.  The Ontario Health Insurance Plan (OHIP) covers most aspects of your care; however, some medical and administrative services are not covered by OHIP and require separate payment.


  • Uninsured Service / Typical Per-Service Charge ($)

    Note: Forms and other documentation will also typically have a document delivery fee that is separately charged by the our secure document delivery vendor.

    • Electronic communication with your physician (note: except when such communication does not constitute a specific element of a previous service as outlined in the General Preamble of the Schedule of Benefits for Physician Services)

    • Prescription Renewal (without coming in for an appointment) ― 20.00 (more information about prescription renewals here)

    • Uninsured Vaccine Administration (does not include travel advice) — 15.00

    • Prescriptions for orthotics, massage, compression stockings, etc. for insurance reimbursement — 20.00 and up (+delivery fee)

    • Sick Note ― 23.50 (+delivery fee)

    • Back to Work, School or Daycare Note ― 23.50 (+delivery fee)

    • Medical Fitness to Participate Form (work, school, camp, daycare, fitness club, other programs, etc.) ― 33.75-50.00 (+delivery fee)

    • Short-term Disability Form ― OMA rates, 60.00 and up (+delivery fee)

    • Electronic or Fax Transmission of Medical Records ― 35.00 and up (may vary based on length) (+delivery fee)

    • Revenue Canada, Federal Disability Tax Credit Form ― 150.00 (+delivery fee)

    • Canada Pension Plan (CPP) Disability Medical Report Form ― 85.00 (+delivery fee)

    • Medical Certificate for Employment Insurance Compassionate Care, Parental, or Sickness Benefits (INS5216B, INS5168, or INS5140) ― 46.75 (+delivery fee)

    • Immunization Records Replacement or Summary ― 20.00 (+delivery fee)

    • Lost Referrals or Prescriptions ― 20.00

    • Travel Cancellation Form ― 150.00 (+delivery fee)

    • Volunteer Form ― 27.00 (+delivery fee)

    • Earwax removal ― 35.00 (only OHIP covered if there is hearing loss and non-responsive to cerumenolytics OR OHIP covered if removal is for diagnostic and/or therapeutic purposes, effective October 1, 2019)

    • Urine pregnancy test ― 25.00 (only OHIP covered when an immediate determination of pregnancy is required to prevent imminent physical harm; blood pregnancy test is still OHIP covered, effective October 1, 2019)

    • Appointment Without Valid OHIP Coverage ― 40.00-150.00

    • Disability Report/Insurance Form (including long-term disability form, #OCF-3, #OCF-18 and #OCF-19 certificates) ― OMA rates, 141.00 and up (+delivery fee)

    • Driver’s Medical Examination Form (without physical exam/with physical exam) ― 70.0/305.85 (+delivery fee)

    • Legal Reports ― OMA rates (+delivery fee)

    • Letter at Patient's Request ― OMA rates (+delivery fee)

    • Liquid Nitrogen Treatment of Benign Skin Lesions & Warts not covered by OHIP ― 35.00-50.00/visit

    • Appointments missed or cancelled/rescheduled less than 12 hours in advance ― 40.00/80.00 (timeframe may vary by physician, i.e. less than 24 hours in advance - see appointment confirmation message for details)

    • Pap Tests (when done earlier than OHIP-covered/recommended frequency) ― 115.00 (+lab fee)

    • Pre-op history and physical requested by surgeons and dentists ― 100.00 (effective October 1, 2019)

    • Private Insurance Form (including Life Insurance, Health Insurance and APS forms) ― OMA rates , 250.00 and up (+delivery fee)

    • TB Skin Test (1-step/2-step) ― 35.00/50.00

    • Third-party Physical Examination ― 219.60

    • Travel Advice ― 65.00 and up

UNINSURED SERVICES SUBSCRIPTION

  • This is an OPTIONAL annual fee that is charged to patients can choose to pay for the provision of one or more uninsured services (i.e. services not covered by OHIP) from a predetermined set of services.

    This was previously known as the “Block Fee”.

  • The following uninsured services are covered by the Uninsured Services Subscription fee:

    Uninsured Service / Typical Per-Service Charge ($)

    Forms and other documentation will also typically have a document delivery fee that is separately charged by the our secure document delivery vendor. See below for more information.

    • Electronic communication with your physician (note: except when such communication does not constitute a specific element of a previous service as outlined in the General Preamble of the Schedule of Benefits for Physician Services)

    • Prescription Renewal (without coming in for an appointment) ― 20.00 (more information about prescription renewals here)

    • Uninsured Vaccine Administration (does not include travel advice) — 15.00

    • Prescriptions for orthotics, massage, compression stockings, etc. for insurance reimbursement — 20.00 and up (+delivery fee)

    • Sick Note ― 23.50 (+delivery fee)

    • Back to Work, School or Daycare Note ― 23.50 (+delivery fee)

    • Medical Fitness to Participate Form (work, school, camp, daycare, fitness club, other programs, etc.) ― 33.75-50.00 (+delivery fee)

    • Short-term Disability Form ― OMA rates, 60.00 and up (+delivery fee)

    • Electronic or Fax Transmission of Medical Records ― 35.00 and up (may vary based on length) (+delivery fee)

    • Revenue Canada, Federal Disability Tax Credit Form ― 150.00 (+delivery fee)

    • Canada Pension Plan (CPP) Disability Medical Report Form ― 85.00 (+delivery fee)

    • Medical Certificate for Employment Insurance Compassionate Care, Parental, or Sickness Benefits (INS5216B, INS5168, or INS5140) ― 46.75 (+delivery fee)

    • Immunization Records Replacement or Summary ― 20.00 (+delivery fee)

    • Lost Referrals or Prescriptions ― 20.00

    • Travel Cancellation Form ― 150.00 (+delivery fee)

    • Volunteer Form ― 27.00 (+delivery fee)

    • Earwax removal ― 35.00 (only OHIP covered if there is hearing loss and non-responsive to cerumenolytics OR OHIP covered if removal is for diagnostic and/or therapeutic purposes, effective October 1, 2019)

    • Urine pregnancy test ― 25.00 (only OHIP covered when an immediate determination of pregnancy is required to prevent imminent physical harm; blood pregnancy test is still OHIP covered, effective October 1, 2019)

  • Any uninsured services not listed in the table above are not covered by the Uninsured Services Subscription.  Common examples include:

    Uninsured Service / TYPICAL Per-Service Charge ($)

    • Appointment Without Valid OHIP Coverage ― 40.00-150.00

    • Disability Report/Insurance Form (including long-term disability form, #OCF-3, #OCF-18 and #OCF-19 certificates) ― OMA rates, 141.00 and up (+delivery fee)

    • Driver’s Medical Examination Form (without physical exam/with physical exam) ― 70.0/305.85 (+delivery fee)

    • Legal Reports ― OMA rates (+delivery fee)

    • Letter at Patient's Request ― OMA rates (+delivery fee)

    • Liquid Nitrogen Treatment of Benign Skin Lesions & Warts not covered by OHIP ― 35.00-50.00/visit

    • Appointments missed or cancelled/rescheduled less than 12 hours in advance ― 40.00/80.00 (timeframe may vary by physician, i.e. less than 24 hours in advance - see appointment confirmation message for details)

    • Pap Tests (when done earlier than OHIP-covered/recommended frequency) ― 115.00 (+lab fee)

    • Pre-op history and physical requested by surgeons and dentists ― 100.00 (effective October 1, 2019)

    • Private Insurance Form (including Life Insurance, Health Insurance and APS forms) ― OMA rates , 250.00 and up (+delivery fee)

    • TB Skin Test (1-step/2-step) ― 35.00/50.00

    • Third-party Physical Examination ― 219.60

    • Travel Advice ― 65.00 and up

    For all of the above uninsured service charges, HST will be charged if applicable.

  • Typical subscription rates are:

    $125/year for each patient age 18 and up

    $85/year for each patient under age 18

    These rates may vary somewhat from physician to physician.

  • If you wish to subscribe or unsubscribe to the Uninsured Services Subscription, please complete the form regarding the Uninsured Services Subscription here.

  • We will issue an invoice to you directly from one of our secure invoicing vendors. For more information on invoices, please review the information below.

INVOICES

  • Wave invoices can be paid online using the instructions in the email.

    Paying by cheque: If you prefer not to pay your Wave invoice online, you can drop-off or mail us a cheque that clearly indicates the corresponding invoice number(s) and is made out to the name on the invoice. Please be sure to copy the name exactly as it appears on the invoice.

    Paying in Clinic: Please note that our in-clinic staff are unable to process debit or credit card payments at the clinic.

    As appropriate (for Wave invoices ONLY), our staff are able to process cheques and exact cash payments (i.e. staff are unable to make change if needed) at the clinic.

  • Tracument is our secure document delivery vendor.

    Please be advised that Tracument will include their own separate delivery fee. This fee will be clearly noted on the invoice.

    Paying Online: Tracument invoices can be paid online by clicking the Invoice link in your email.

    Paying by Mail: A cheque should be addressed to Tracument and mailed directly to them (please see your invoice for details). Once payment has been processed by Tracument, they will automatically notify you on how to access the document(s).

    Paying in Clinic: We cannot accept payments/cheques in clinic for Tracument Invoices.

    Questions / Troubleshooting: Any questions regarding payment or document access should be addressed to Tracument directly via support@tracument.com .

    Tracument’s troubleshooting page is available here.

  • No refunds are available on charges for individual services once provided.

    Refunds on Uninsured Services Subscriptions are offered up to 60 days after activation or renewal of the subscription. Please note that if you received any uninsured services during this period and subsequently cancel your subscription, that we will invoice you for such services.

  • Please be advised that for some requests, our secure document delivery vendor (Tracument) will include their own separate delivery fee. This fee will be clearly noted on the invoice.

  • If you believe an invoice was sent to you in error, we invite you to reach out to us via the linked forms below.

    Wave Invoices: For concerns regarding Wave invoices, please click here.

    Tracument Invoices: For concerns regarding Tracument invoices, please click here.